Hoosier Works Card Faq’s
Can I use my card right away? No, you will need to create a Personal Identification Number by calling the EBT customer service toll free number in order to activate your card. Once the PIN is created, it will be the same for all replacement cards unless you call the EBT customer service toll free number to change the PIN.
What is a Personal Identification Number? A Personal Identification Number is a four-digit secret code that allows only you to use your Hoosier Works Card. Never tell your PIN to anyone! If someone knows your PIN, he or she can use your card to get your benefits and those benefits will not be replaced. It is best to choose four numbers that are easy for you to remember, but hard for someone else to figure out. Do not write the PIN on the card. Do not keep the PIN in the same place as the card, so if the card is stolen or lost the person who has the card wont be able to find out the PIN.
What should I do if someone finds out my PIN? Immediately call EBT Customer Service at 877-768-5098 to change your PIN or logon to the EBT customer service website at to change your PIN.
How do benefits get put on my Hoosier Works Card? Each month your benefits will automatically be added to your account. As you use the Hoosier Works card to get cash or buy food, your account balance will decrease.
If your name begins |
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What if my card wont work? Call the EBT Customer Service Toll Free number for assistance.
How Can I Withdraw Money Without Fees
5 Easy Ways to Avoid ATM Fees
For Ri Works Recipients Only
There is never a transaction fee for using your SNAP benefits to buy food with your RI EBT card. There is also never a transaction fee for using your cash benefits to buy food or get cash at a Point of Sale machine.
At ATMs, after your second Cash withdrawal in a month, a 45¢ transaction fee is automatically taken out of your Cash account each time you withdraw cash. A surcharge is an additional fee charged by the owner of an ATM or POS machine for using that machine to make a cash withdrawal. Surcharges, if any, for getting cash will also be taken from your account automatically. If you do not want to pay the surcharge, simply cancel your transaction and go to another ATM or POS location that does not charge a surcharge.
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How Do I Access The Ebt Card Replacement Page In Acesonline
To access the EBT Card Replacement page in ACES.online use one of the following procedures:
- On the Quick Navigation section of the Welcome Back page in ACES.online, update the following fields and click the GO icon:
- Select a Type of ID field – choose Assistance Unit from the drop down menu.
- Enter an ID field – enter in the < Assistance Unit number> .
- Select a Page field – choose EBT Card Replacement from the drop down menu,
- On the Assistance Unit Summary page, select EBT Card Replacement from the Benefits drop down menu.
When Areelectronic Benefit Transfer Issuances Sent To Fidelity Information Services

- Funds are deposited into EBT accounts through either a daily or monthly issuance.
- Daily issuances occur during ACES daily batch cycle processing no later than 11:59 p.m.
- Monthly issuances occur in the monthly issuance batch cycle no later than 11:59 p.m.
- EBT emergency issuances occur four times per day Monday through Friday and twice per day on Saturday.
- There are no emergency issuances on the Saturdays that ACES is not available, Sundays, or state holidays.
The emergency issuance time are:
Monday Friday |
9:30 a.m. 12:30 p.m. 3:30 p.m. 5:30 p.m. |
---|---|
Saturday |
9:30 a.m. 1:30 p.m. |
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Ri Works Ebt Restrictions
RI Works EBT card holders are not allowed to use their EBT card to buy anything in the following places and are also not allowed to use an ATM machine located at these places to withdraw cash:
- Liquor Stores
- Casinos, Gambling Casinos, or Gaming Establishments
- Retail Establishments that provide adult-oriented entertainment .
Using your card in these locations will result in the following penalties:
- The first time you use your card at one of the restricted places, you will receive a written warning
- Thesecond time, you will be required to pay DHS the amount of cash withdrawn or the amount of the purchase made at the restricted location
- The third time and each time after that, you will be required to pay DHS the amount of cash withdrawn or the amount of the purchase made at the restricted place AND your RI Works Benefit amount will be reduced by the amount that would be paid for the parent who used the card in violation of the rules.
More information about fraud, including how to report it, can be found here.
Is Ebt Accepted At Walmart
Is it true that Walmart accepts EBT cash on the internet? Yes, in the short term.
In 44 US states, Walmart accepts both EBT Food and EBT Cash for online transactions. Alaska, Arkansas, Hawaii, Louisiana, Manie, and Montana are the only states where you cant use your EBT benefits at Walmarts online store.
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If You Received A Replacement Ebt Card
The replacement card arrives active and you can use the PIN from your previous card. However, if youd like to change your PIN, please call 18889799939. If you had benefits on your account before your card was lost or damaged, those benefits will automatically be on the replacement card. If you have questions about using the EBT Card, call the RI EBT Card Customer Service Line at 18889799939 or visit WWW.EBTEDGE.COM.
Complete Guide To Cancel And Delete Ebt
There are a few things you must do and know before canceling subscriptions. They are:
We have made it super easy to cancel EBT subscription at the root to avoid any and all mediums “Andreas Fischer” uses to bill you. Now let us get into the crux of this guide.
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Where Can I Withdraw Money From My Ebt Card For Free Near Me
Surcharge-Free ATMs for EBT
- All Bank of America ATMs are free with EBT cards. Find a Bank of America ATM.
- All Citibank ATMs are free with EBT cards.
- Cardtronics ATMs are free ONLY if you find them inside a Safeway or Vons grocery store.
- In July 2018, California changed the network of surcharge-free ATMs for EBT cards.
Get Cash Back With A Purchase
Combine your purchase at a store with cashback service. There are no fees. Look for the Quest® decal with the dollar sign and:
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How To Cancel Ebt Subscription On A Mac Computer
To cancel EBT subscription on your Mac, do the following:
Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.
If you don’t remember your password however, contact the App for help/to reset password.
Where Can I Use My Lone Star Card

You can use your card at any store that has a Lone Star Card sign. If you don’t see it, ask a store employee.
This is what the Lone Star Card sign looks like:
Most large and medium-sized chain stores and many smaller stores that sell food items take the Lone Star Card. Find a store near you that takes SNAP.
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How Can I Check My Balance
Your last receipt will show your balance.
To find out how much is in your account, you can:
- Check your receipt after buying something.
- Check your balance at the store before buying anything, if the store allows it.
You can also check your Lone Star Card balance and view recent card activity through your online account at YourTexasBenefits.com. If you do not have an account, you can set one up by going to YourTexasBenefits.com, clicking “Log in” and then “Create a new account.”
Texas HHS does not support using another website or mobile app to check your Lone Star Card balance or review card activity, and doing so could expose you to security or fraud risks.
The Electronic Benefits Transfer Card
Once approved for SNAP and/or TANF benefits, your re-loadable EBT card will be mailed to your mailing address on file and will look like this:
The card will be mailed in a plain, white envelope with a return address of Sioux Falls, SD. This card will be automatically reloaded with your benefit amount every month.
Your EBT card will no longer have an expiration date. If there is an expiration date on your card, the card will expire on the last day of the month/year that is shown. If there is no expiration date on the front of your EBT card, your EBT Card will only need replacement if lost, stolen, or damaged.
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How To Cancel Snap Benefits
This article was co-authored by Jennifer Mueller, JD and by wikiHow staff writer, Jessica Gibson. Jennifer Mueller is an in-house legal expert at wikiHow. Jennifer reviews, fact-checks, and evaluates wikiHow’s legal content to ensure thoroughness and accuracy. She received her JD from Indiana University Maurer School of Law in 2006. This article has been viewed 8,473 times.
There’s a lot of information out there about how to qualify and apply for the Supplemental Nutrition Assistance Program , which is also known as EBTElectronic Benefit Transfer. However, you may be wondering what to do if your circumstances have changed and you don’t need the benefits. If you’re making more money and no longer qualify, it’s important to cancel the benefits through your local office or you may have to repay the value of the benefits you received. Fortunately, you can cancel SNAP benefits over the phone or in person, or in some cases, online.
How To Cancel Ebt Subscription On Paypal
To cancel your EBT subscription on PayPal, do the following:
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How To Cancel Ebt Subscription On Your Android Device
To cancel EBT subscription on Android, you need to realize that deleting the EBT app alone won’t cut it. Follow the steps below:
Once your EBT subscription has been removed from Google Play, your future subscriptions will be cancelled and won’t be renewed anymore.
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Is Ebt Accepted By Target
Multiple Payment Methods Sales: Members of the store team can accept a credit or debit card, as well as an EBT card, per sale. Apple Pay, Google Pay, Samsung Pay, and any other contactless digital wallet are examples of mobile payments. Only authorized stores accept Alipay.
Campus Cash is only available in authorized stores.
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What Should I Do If My Ebt Card Or Pin Is Lost Or Stolen Or I See Unauthorized Charges
Contact customer service right away if your EBT card or PIN is lost or stolen or if you see unauthorized charges. The federal law that protects against unauthorized charges and errors on most government benefit cards does not protect these needs-tested cards. You should call right away to protect your remaining benefits.
If you have an Electronic Benefit Transfer card for needs-tested benefits provided or administrated by a state or local government, you do not have guaranteed protections under Federal law against loss or theft of your card or funds. Such benefits include Supplemental Nutrition Assistance Program benefits, previously called food stamps, Temporary Assistance for Needy Families , and Women, Infant and Children benefits. You should call Customer Service and report the loss or wrong charge right away to help to stop future thefts from your account. You should be able to find the customer service number on the back of your card, or on the programs website.
USDA provides a list of each states EBT customer service numbers and websites for SNAP benefits:
Understand Who Can Use Your Card

Even though your EBT card may have your photo on it, other household members who are receiving benefits as part of your case can use the card as long as they know your PIN.
If you want someone else to have an EBT card to use your benefits to shop for you, you may choose someone to be your authorized representative.
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How Do I Start Using My Lone Star Card
Before you can use your card, you must:
*Important: Don’t write your PIN on your Lone Star Card.Don’t keep your PIN with your Lone Star Card.Sign the back of your card.
What To Do If You Subscribed Directly On Ebt’s Website
Here’s how to cancel your EBT subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.
Sometimes, you may start a subscription directly on a company’s website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into EBT’s website or directly reach out to their payments provider.
Generally, here are some steps you can take if you find yourself in that fix:
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Request A Replacement Card
If your card is lost, stolen or damaged call EBT Customer Service at 997-2555 right away.
You can also request a replacement EBT card via the mail by using:
- DTAConnect.com or the DTA Connect mobile app. Under ‘My Info’, click on Request an EBT Card. You can also track the card in the mail on DTA Connect.
- Automated prompts on the DTA Assistance Line 382-2363.
You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about otheroptions.
When you request a new EBT card, it deactivates your old card. DTA cannot reactive an EBT card.
The PIN for your replacement card does not have to be the same as your old one but it will be the same unless you tell us you want a new PIN assigned to you. If you request a new PIN, it will be sent in the mail in a separate envelope from your replacement card. Your replacement card and PIN will arrive within 5-10 business days.
We can replace your card, but cannot replace any benefits taken from it. If benefits were left on your old card they will automatically transfer to your new replacement card.
Expect a fee.
It costs $5 to replace an EBT card. The $5 fee will be taken from your benefits. If you have no benefits available, DTA will take the fee from you later. There’s no $5 fee if:
Learn additional rules.
What Is Electronic Benefits Transfer Claim Activity
When a clients EBT card transaction is completed, but later the EBT Vendor, Fidelity Information Services , discovers the transaction was incomplete due to an electronic processing failure, the clients EBT account needs to be adjusted.
ACES processes the adjustment based on the information provided in the EBT Claim Activity interface file. For information on this process, see What is the Electronic Benefits Transfer Claim Activity interface?
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