Get Cash Back With A Purchase
Combine your purchase at a store with cashback service. There are no fees. Look for the Quest® decal with the dollar sign and:
Ebt Customer Service Number
The EBT Customer Services Numbers are numbers you call if you have already qualified for food stamps. With these state food stamp numbers, you can check your food stamp balance or replace a lost or stolen EBT card.
Again the only people who should be calling these numbers are current SNAP benefits recipients.
Snap State Information/hotline Numbers
Your local Supplemental Nutrition Assistance Program office should be listed in the government section of the local telephone book. This is generally the quickest way to find your local Food Stamp office. In addition to these local information numbers and the State information numbers listed below, there is also a National SNAP Hotline.
Use the following numbers to get information on SNAP questions in the States and areas of States listed. These hotlines can also tell you how to contact the local office responsible for SNAP in your locality. Most are toll-free numbers for in-State calls.
Some states use different names for the SNAP Program. See the Names of State SNAP Programs topic for more information.
This list is believed current as of January 2012. See Notes below table for further explanations.
* These numbers are for in-State and out-of-State calls. All other 800 numbers are for in-State calls only.
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Using A Louisiana Purchase Ebt Card
Once approved, the EBT Card can be used to buy selected foods at participating stores in Louisiana and other states. It can be used like a debit card at grocery stores, but you need to create a four-digit PIN and enter it when making purchases.
Those who qualify for cash benefits can use the card to withdraw money from participating ATM locations but be sure to know what your balance is each time you need to use the card and also save the receipts. New cards need to be activated before they can be used. To do this, call 1-888-997-1117. You will also be asked to create a PIN, which should be written down and kept in a safe place.
If you lose your PIN, just call that same help number for help. To keep on top of your EBT Card transactions, you can create an account on the EBT Cardholder Portal, which works in conjunction with Life in Check. You will need your EBT card number in order to register for an online account on the site. It is also good to know that there are never any fees for using the funds to purchase food, but you may be subject to ATM fees when withdrawing money from ATM locations.
Louisiana Ebt Card Balance: Steps To Check Your Louisiana Ebt Balance
Louisiana EBT Card Balance
Childrens and Family Services Department of Louisiana is responsible for providing Louisiana Food Stamp benefits to licensed low-income households.
Such benefits enable households to purchase the food they need for healthy living. If you are eligible for food assistance in Louisiana, your benefits will be automatically deposited on an EBT card.
The Louisiana EBT card is similar to a standard ATM or debit card, also known as the Louisiana Purchase Card. Benefits from food stamps are deposited on your Louisiana Payment Card within the first 14 days of the month.
You can access the Purchase Card benefits by 5AM the morning after they are posted to your EBT Card account.
Benefits can be used to make approved purchases of food at qualifying retail locations. Many grocery stores in Louisiana all over accept the Louisiana Purchase Card as payment.
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Answers To Frequently Asked Questions:
Getting a SNAP or TANF application
To pick up an application at the county office, please use the to locate your county office. You can also have a friend or relative pick up an application and bring it to you.
To have an application mailed to you, please call the Family Assistance Service Center at 1 311-4287. You can also use the to contact your county office. It is important to confirm that the office has your correct address.
To print an application at home, please access the online application in , , , and . Once you print your application, fill out the information to the best of your knowledge and provide the completed application to your county office by mail, fax, or in-person. Please use the to locate the address and/or fax number of your county office.
If you missed your appointment and were asked to reschedule, please call the Family Assistance Service Center at 1 311-4287 as soon as possible.
If you would like to change your appointment time, please call the Family Assistance Service Center at 1 311- 4287 prior to your appointment time.
If your appointment time arrived and you did not receive a phone call, there may be an issue with your appointment time. To check the status of your appointment, please use the to contact your county office. You can also call the Family Assistance Service Center at 1 311-4287.
Checking SNAP or TANF case status
If you do not already have a One DHS account, you will need to create one to access services .
What Do I Do If My Florida Food Stamp Card Was Stolen
If you receive benefits in Florida from the Supplemental Nutritional Assistance Program formerly known as food stamps the Florida Department of Children and Families issues you an Electronic Benefits Transfer card to access your benefits. A lost or stolen EBT card must be reported immediately to protect your benefits.
If you have to replace your card, it can take up to a week to get a new one in the mail.
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I Dont Have Snap Benefits Yet How Do I Apply
The Louisiana Department of Child and Family Services offices are closed to the public but workers are still working and processing applications. You cannot apply in person.
There are still two ways you can apply:
- Apply online at .
Submit any proof that you have on hand with your application. If you do not have a copier, you can take pictures of your documents on your phone and upload the pictures to your application.
But if you do not have some, or even all, of the proof, file your application without it. The amount of money you get is based on your application date. So do not wait to file.
- Mail or fax a paper application to DCFS. We do not recommend this method because it might take longer to get your benefits than it would if you apply other ways. If you use a paper application, here are the steps:
- Get a copy of the paper application
- Download an application form from
- If you do not have a computer, you can call DCFS at 1-888-524-3578 and ask them to mail you an application
DCFS Economic StabilityBaton Rouge, LA 70826
Or, fax it to 663-3164.
What Should I Know About My Food Stamp Account
The following apply to your SNAP account:
- It does not cost you to use your EBT card for SNAP transactions.
- You do not get cash back when you use it.
- You can only buy eligible food items.
- You may pay part in cash and part with your EBT card.
- You can use your EBT card if your SNAP case is closed as long as you have benefits left in your account.
- Keep your EBT card. You will use the same card every month. If your case closes, and then is reopened at a later date, you will be able to use the same card.
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Option 2 Check Your Purchase Card Balance Via Phone
Another option is to check your card balance by calling the Louisiana EBT Purchase Card Customer Service toll-free phone number at 1-888-997-1117. Representatives are available to help you retrieve your current card balance 24 hours a day, 7 days a week.
Before you call, be sure to have your EBT Card number, 4-digit PIN, and Social Security Number ready. You must provide this information to receive your Purchase Card balance information.
Phone Number To Apply For Food Stamps
If you do not have food stamps and want to apply for the Supplemental Nutritional Assistance Program, you should call these numbers. You can apply for food stamps by calling these numbers. In addition, some of these numbers may also be the same numbers that you would call to apply for Medicaid, CHIP, TANF, or WIC in your state.
Replacement Card Did Not Arrive
If you have requested a replacement Louisiana EBT Card and it has not yet arrived in the mail after 5-7 business days, heres one possible reason.
If you previously changed your address and did not update your EBT account, that is probably the reason your card has not arrived.
That is because your new card is going to be mailed to your old address, and if it is mail that cannot be forwarded, then the card will likely be returned to the card issuer, which means you will have to wait longer to receive the re-issued card, further delaying your ability to be able to buy the food you need.
You can resolve this by calling the Louisiana EBT Customer service number and updating your mailing address so that your new card can be mailed to the correct address.
How To Fill Out Louisiana Customer Service Request
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How To Use Your Louisiana Ebt Card To Buy Food
Here are the steps you need to take to use your Louisiana EBT Card to purchase food that is on the food stamp list, at approved retail locations.
Before you shop, check your balance using one of the following methods, as explained in detail above:
- You can also call Customer Service, toll-free at1-888-997-1117
- Finally, you can go online to check your balance.
This balance will be the most you can spend with your card.
Heres how to purchase food with your card.
Take your groceries to the checkout lane.Depending on the store, you may need to separateyour eligible food items from non-eligible items.
Swipe your card through the Point-of-Sale terminal or hand your EBT Card to the clerk.
Enter your four-number Personal IdentificationNumber on the keypad. The terminal willshow **** instead of the numbers you entered.
The clerk enters the purchase amount. If theamount is correct, you press the OK or YES key.
You will get a copy of a printed receipt showing:
- Store name and address
- Your new food stamp benefits account balance
Keep your receipt so you will know your new balance the next time you shop.
Please note that you cannot be charged a fee to use your food stamp benefits.
Ebt Help Desk Service
You will need to use a touch-tone phone and have your card handy, as you will be asked for the 16-digit number on the front of the card. You will need to follow the instructions given by the Automated Response Unit and enter your answers using the numbers on your phone. You will be allowed to talk to a Customer Service Representative whenever needed. There is also a link to the CSR if your card has been lost or stolen and you do not know the number. Call 1-800-997-9999 toll-free, 24 hours a day, 7 days a week to:
- Report a lost, stolen or damaged card.
- Select your PIN when you get your new card. NOTE: You do not have to change your PIN if you request a replacement card.
- Change your PIN if someone knows what yours is or if you have forgotten your PIN.
- Balance inquiry.
- Obtain a list of your last 10 transactions.
- Report if a store deducted the wrong amount.
- Ask a question about using your EBT card.
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How Do I Speak To A Representative For Food Stamps
Toll-Free Customer Service Helpline The toll-free number 1-888-328-6399 is available in Arabic, Chinese, English, Haitian-Creole, Italian, Korean, Russian, and Spanish to recipients 24 hours per day, 7 days per week. You may use the helpline to: Check your SNAP or cash account balance information.
How do I talk to an EBT representative?
What Do Applicants Need To Know About Dsnap
Residents in the approved parishes must call the LAHelpU Customer Service Center, 1-888-524-3578, to apply and be interviewed for DSNAP. Applicants should call 1-888-524-3578, select their language, prompt 6 and then 1 between the hours of 7:30 a.m. and 6 p.m. on their designation interview day.
Translation services are available for individuals whose primary language is not English and special accommodations are made for the elderly and disabled. See more information at dcfs.la.gov/page/dsnap.
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View A Sample Ebt Card
If you already have an EBT card that was used in the last year, benefits will be loaded the day after you are approved for benefits. If a previous EBT card has not been used in the last 365 days, you will be mailed a new card.
If you have not received both within five days of receiving your letter about your approval for benefits, contact the Family Support Division Information Center toll free at 855-FSD-INFO .
If you have received your EBT card and need to use your benefits immediately, you can call 800-997-7777 to select a PIN so you do not have to wait for the additional mailing.
How Long Will You Receive P Ebt
You can get up to $365 for each child who is eligible for P EBT benefits. As long as you apply before June 30th, 2020, you will get the full amount of benefits for all four months. The total amount you will get depends on how many eligible children are living in your home.
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Requesting A New Card
As noted above, you can report your card lost or stolen by phone or online in most states. If you report the incident online, you may still need to call your states EBT customer service phone number to request a replacement card most online systems only allow you to report the cards status and wont automatically send you a new card.
When you call the customer service department, a representative or automated system will verify your identity using your current EBT card number or other personal information, such as your date of birth, EBT PIN, and/or Social Security number.
Note: Before you request a new card, be sure to check that the address on file for your account is accurate so the benefits agency can send the card to the correct place.
EBT Card Delivery
Your replacement card will typically arrive by mail . Mailing times vary by state, but new cards are often sent out within one to three days of your request and should arrive at the address on file within three to 10 days.
Card Replacement Fee
Most EBT card providers allow at least one free card replacement per year, though some states charge replacement card fees of $2 to $5, deducted from your EBT card balance. Our list below includes fee information for each state, where available.
If you repeatedly report your card lost or stolen, your state agency may charge additional fees, require training regarding your responsibilities as an EBT cardholder, and/or investigate your account for potential fraud.
Louisiana Ebt Card Summary
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