Saturday, June 15, 2024

New York City Ebt Customer Service

What Can I Call The New York Ebt Phone Number For

Activating a Pandemic-EBT card to access food benefits

You may use the helpline to:

  • Check your SNAP or cash account balance information.
  • Hear your last ten transactions.
  • Request a printed 2-month statement of your account history.
  • File a claim if you suspect that a transaction error occurred.
  • Change your PIN.
  • Report damaged, lost, or stolen cards, and request a replacement card be mailed to you.

Tips For Contacting Ny Ebt Food Stamps Customer Service

There are a few things to keep in mind when trying to contact NY EBT food stamps customer service. First and foremost, it is important to remember that customer service representatives are people too. They are there to help you, so be polite and respectful. Secondly, have your information ready before you call. This includes your EBT card number, your Social Security number, and any other relevant information. Finally, be patient. Customer service representatives may be busy, so you may have to wait on hold for a little while.

About New York Snap Ebt is a free resource to help New York individuals and households improve their quality of life and financial well-being. Our website covers several assistance benefit programs including SNAP, TANF, WIC, and Medicaid. For more information on our website, read our complete About Us page.

Add your SNAP EBT card to Amazon and get FREE access to fresh groceries and FREE delivery on qualifying orders.

Also, New York SNAP EBT cardholders can get 50% OFF Amazon Prime – which includes FREE 1-day shipping, unlimited TV and movie streaming, exclusive discounts on electronics, household items, and more.

Don’t Miss: Division Of Family Services Food Stamp Application

What Is New York Ebt

An EBT card is a plastic card that acts like a debit card that is used to distribute public assistance benefits.

The New York EBT Card also called the New York Benefit Identification card is used for the delivery of benefits such as food stamps and Cash Assistance.

Once you are approved for food stamps or one of the programs listed above, you will receive your benefits each month on a New York EBT Card.

Read Also: File For Food Stamps In Kansas

Ebt Benefit Servicess Best Toll

People reveal the craziest receipts they

This is EBT Benefit Servicess best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EBT Benefit Services agent. This phone number is EBT Benefit Servicess Best Phone Number because 21,030 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-328-9677 include Update account information, Make/Chase a claim, Account issue, Benefits issue, Billing issue and other customer service issues. The EBT Benefit Services call center that you call into has employees from California and is open 24 hours, 7 days according to customers. In total, EBT Benefit Services has 3 phone numbers. Its not always clear what is the best way to talk to EBT Benefit Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Read Also: How Does One Apply For Food Stamps

You May Like: Adding Someone To Your Food Stamps Online

How And When Do I Request A Fair Hearing

You can request a fair hearing in 5 ways:

  • Phone call: 518-474-8781 or toll free 800-342-3334
  • Fax: 518-473-6735
  • Albany, New York 12201

Can I go in person to 14 Boerum Place and Request a hearing?No. Not right now. Because of the COVID-19 crisis, that office is currently closed to the public. You cannot not go in person to 14 Boerum Place, 1st Floor, Brooklyn .

When you should request the fair hearing?Request a Fair Hearing right away! You can request a fair hearing as soon as you receive a notice of decision that you disagree with, or if your benefits or services are changed without notice.

You must request a fair hearing within 60 days of the date of the notice for public assistance and Medicaid issues, and 90 days for SNAP issues. Even if you think you missed the deadline, you can still make the request.If you request the hearing within 10 days of the date of the notice, you can get aid continuing. Aid continuing means your benefits should continue unchanged until the hearing decision is made.

Because of COVID-19, most hearings are only being held by telephone, not in person. You have the right to decline a telephone hearing and ask that it be rescheduled in person at a future date.

Dont Miss: Apply For Emergency Food Stamps Oklahoma

Swipe Out Hunger Cuny Food Navigator Program

CUNY students can access the Food Navigator Portal to get help with the SNAP application and find a range of NYC food resources. CUNY student were specially enlisted and trained to support this digital initiative. Use the link above or text FOOD to 855-230-6746 and complete the form. A navigator will personally contact you.

Recommended Reading: If I Have Medicaid Can I Get Food Stamps

Snap State Information/hotline Numbers

Your local Supplemental Nutrition Assistance Program office should be listed in the government section of the local telephone book. This is generally the quickest way to find your local Food Stamp office. In addition to these local information numbers and the State information numbers listed below, there is also a National SNAP Hotline.

Use the following numbers to get information on SNAP questions in the States and areas of States listed. These hotlines can also tell you how to contact the local office responsible for SNAP in your locality. Most are toll-free numbers for in-State calls.

Some states use different names for the SNAP Program. See the Names of State SNAP Programs topic for more information.

This list is believed current as of January 2012. See Notes below table for further explanations.

* These numbers are for in-State and out-of-State calls. All other 800 numbers are for in-State calls only.

Important Information Regarding Health Care Worker Bonus Payments

Extra Cash Starts Saturday For New York City Residents Who Receive SNAP Benefits

NYS announced Health Care and Mental Hygiene Worker Bonuses will be issued to certain frontline health care and mental hygiene workers of up to $3,000 to encourage the recruitment and retention of these workers during a time of staff shortages and turnover in the health care field. Based on the public assistance program, this section describes how these bonus payments will be treated:

Temporary Assistance

Health Care Worker Bonus payments received by eligible individuals are excluded as income when determining eligibility for initial and ongoing TA. In addition, the bonus payment will also be excluded as a resource for ongoing TA and excluded as an available resource to meet an emergency need when determining eligibility for emergency assistance.

The Health Care Worker Bonus payment is also excluded as a lump sum for the month of receipt of the bonus payment and the following two months.

For example, if a household receives the bonus payment in April 2023, it will not count as income or a resource for April and must exempt it as a countable resource for May and June. In July, if the household has remaining funds from the bonus payment, the remaining funds will count as a resource.

Supplemental Nutrition Assistance Program

Home Energy Assistance Program

Read Also: How Much Does A Single Mom Get In Food Stamps

How To Make An Signature For The Get New Ebt Card Nyc Form On Android

In order to add an electronic signature to a get new debt card nyc form, follow the step-by-step instructions below:

  • Log in to your signNow account. If you havenât made one yet, you can, through Google or Facebook.
  • Add the PDF you want to work with using your camera or cloud storage by clicking on the + symbol.
  • Select the area where you want to insert your signature and then draw it in the popup window.
  • Confirm and place it by clicking on the â symbol and then save the changes.
  • If you need to share the lost ebt card nyc with other parties, it is possible to send the file by e-mail. With signNow, it is possible to eSign as many documents daily as you require at a reasonable cost. Begin automating your eSignature workflows right now.

    Electronic Benefit Transfer Cards

    Benefits like SNAP and Cash Assistance are issued to clients on an Electronic Benefit Transfer Card, which can be used in participating stores just like a debit card. An EBT card is also called a Common Benefit Identification Card and used as identification for Medicaid and other benefits.

    Once they are approved for benefits, clients will receive their EBT/CBIC card in the mail. If your card has not yet arrived, you can get a permanent card at the Brooklyn Over the Counter office, or receive a temporary called at an open HRA Benefits Access Center.

    You can change your EBT Personal Identification Number code by phone by calling 1-888-328-6399. You will need the case heads Social Security Number . PIN numbers may also be changed at an HRA center.

    Dont forget, you can track your SNAP or Cash Assistance application, submit required documents, update your mailing address, and much more on ACCESS HRA.

    Also Check: How Can I Apply For More Food Stamps

    Recipients May Change The Pin At Any Time Training Is Available To Recipients Who Have Any Problems Accessing The System

    When paying for groceries, the recipients card is run through the electronic reader, and the recipient enters the PIN to access the account. If there are benefits in the account, the recipients account is debited for the amount of the purchase. The store receipt shows the amount of benefits remaining in the recipients account.

    EBT Issuance InformationYour EBT benefits will be available on the same day each month according to the last digit of your social security number, even if that day is on weekend or holiday.

    If your SSN ends in: Your benefits will be available after 6 a.m. on the:
    19th day of every month
    0 21st day of every month

    Benefits are available on the 3rd day of every month if you do not have a Social Security Number.

    How Do I Activate New York Ebt Card

    Amazon has a New Benefit for EBT Card Holders!

    To activate your NY EBT Card, follow the instructions that came with your EBT Card in the mail.

    The envelope containing your EBT card should have a sheet of paper with instructions on how to activate the card and set up your PIN.

    If you have questions about activating your card, call your caseworker.

    Also Check: Supplemental Nutrition Assistance Program Snap Formerly Food Stamps

    Upstate New York Students:

    New York State continues to distribute P-EBT food benefits to all households with eligible children who receive free school lunch under the National School Lunch Act.

    Each eligible student will receive $375 in Summer 2021 P-EBT food benefits which are being paid in the Summer of 2022.

    Nearly all eligible children throughout the state, who had their in-person attendance reduced during the 2020-21 school year due to the pandemic have been issued their P-EBT food benefits.

    How do I check my P-EBT Benefits?

    You can check your familys P-EBT food benefit transaction history by visiting

    Also, you can call 1-888-328-6399.

    Additionally, for other P-EBT-related questions, please call the P-EBT Food Benefits Helpline at 1-833-452-0096.

    How To Get The Most Out Of Contacting Ny Ebt Food Stamps Customer Service

    There are a few ways to contact NY EBT Food Stamps customer service. You can call their customer service number, send them an email, or reach out to them on social media.

    When you call their customer service number, make sure to have your case number or Social Security number ready. The customer service representative will ask you for this information so they can pull up your account. be prepared to answer questions about your case and explain what you need help with.

    If you choose to email NY EBT Food Stamps customer service, make sure to include your case number or Social Security number in the subject line so they can easily find your account. Again, be prepared to answer questions about your case and explain what you need help with. Include as many details as possible so the customer service representative can best assist you.

    You can also reach out to NY EBT Food Stamps on social media. Although they may not be able to address every issue through social media, its a good way to get in touch with them if you have a general question or concern. Make sure to include your case number or Social Security number in your message so they can easily find your account and address your issue.

    Also Check: Food Stamp Office El Paso Tx

    New York Ebt Phone Number

    You can call the customer service number 24 hours a day/ 7 days a week.

    You can call the New York EBT Phone Number to:

    • Check your SNAP or cash account balance information.
    • Hear your last ten transactions.
    • Request a printed 2-month statement of your account history.
    • File a claim if you suspect that a transaction error occurred.
    • Change your PIN.
    • Report damaged, lost, or stolen cards, and request a replacement card be mailed to you.

    Does Getting New York City Snap Hurt My Immigration Status Or Make Me A Public Charge

    Eating At The WORST Reviewed Pizza Restaurant In New York City | MIND BLOWN!

    Many immigrants are exempt from the public charge rule, including nearly all immigrants who qualify for New York City SNAP.

    The public charge rule does not apply to anyone who already has a green card, unless they leave the U.S. for more than six months.

    Furthermore, the public charge rule also does not apply to anyone who has, or is applying for, one of the following:

    • U.S. citizenship
    • Green card holder applying for a renewal
    • Immigration relief through VAWA
    • Temporary Protected Status
    • Special Immigrant Juvenile status

    Also, getting New York City SNAP while you have or are applying for one of the above immigration statuses will NOT count against you later if you apply for a green card.

    You May Like: What Is The Income Limit For Food Stamps In Florida

    Expanded Snap Eligibility For College Students During The Covid

    During the COVID-19 emergency, there are new rules for the SNAP program which will allow more college students to get benefits.

    • If you are a student eligible to participate in a state or federal work-study program, you may now also be eligible for SNAP, even if you arent currently employed in work-study.
    • If your “expected family contribution” is $0, and you meet other SNAP eligibility requirements, you are eligible for SNAP.

    *Your EFC is found in your Student Aid Report and it is calculated based on information provided in your Free Application for Federal Student Aid .

    These new SNAP eligibility rules will last until one month after the public health emergency from COVID-19 is officially lifted. If you are able to get benefits thanks to these new rules, your benefits will last until your next recertification even if the public health emergency is ended first.

    First Time Mobile App And Website Users

    You must register your EBT Card account and select your User ID and password by using either the ConnectEBT mobile app or at for access. Registering on either one also registers you on the other. Have your EBT Card handy when registering.

    If you already have your User ID and password, youre ready to use the same ID and password for the ConnectEBT Mobile App.

    Don’t Miss: How To Qualify For Food Stamps In Minnesota

    New York Ebt Card Customer Service Phone Number


    You can call the this toll free number 24 hours a day/ 7 days a week.

    However, hold times have been reported to be very long, as many people are calling the OTDA to inquire about EBT benefits.

    To save you time and frustration, we have provided answers below to the most common reasons people call the New York EBT Phone Number.

    Scroll down to see if your question is answered below.

    How Much In Florida Food Stamps Will I Get Manhattan (Houston) New York City Subway Roll Sign Print ...

    While there are a number of factors that determine how much you will get in Florida food stamps each month, the two major determining factors are household size and income.

    However, there is a set maximum amount of food stamp benefits that you can receive for your household size. Use the table shown below to see the maximum amount of SNAP EBT benefits you could receive each month.

    Be sure to view the maximum monthly benefit amount for the total household size provided on your Florida Food Stamps Application.

    Household Size

    Read Also: How To Get Food Stamps In Montana

    Don’t Miss: Minimum Income To Qualify For Food Stamps

    How Do I Activate New York P

    In order to use your childs P-EBT Food Benefit card, you must first call the EBT customer service hotline to select a Personal Identification Number or PIN.

    • Using a touch-tone phone, dial 1-888-328-6399.
    • When prompted, select your preferred language for example, press 1 for English.
    • Next, enter the 19-digit number from the front of the card using your phones keypad.
    • After entering the card number, you will hear a series of options. If you have not used the card before to access P-EBT food benefits, press 1 to create your PIN.
    • You will be asked to provide the last four digits of the cardholders Social Security Number.
    • Do NOT enter the last four digits of the childs Social Security Number. Instead, you must enter the two-digit month and two-digit day of the childs birthday . For example, if the childs birthday is July 4, enter 0704. *Be sure to enter the childs actual birthday and not the fake birthday printed on the front of the card.
    • After entering the childs birthday information, youll be asked to enter your zip code.
    • Finally, select your new 4-digit PIN by entering a 4-digit number using your phones keypad. You will be required to enter this PIN whenever you make a purchase using your P-EBT Food Benefit card.

    Popular Articles
    Related news