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Dta Massachusetts Food Stamps Phone Number

To Get Snap You Need To:

DTA SNAP Application Walk-through (English)
  • Apply online, by paper application, by phone or or in person when our lobbies reopen. Currently, they are closed for safety due to COVID-19.
  • Meet eligibility requirements
  • Provide the required documentation. A verification checklist can also be found here.
  • Have an interview with DHS staff *

* Due to the pandemic, the federal government has allowed required in-person interviews to happen over the phone. DHS is also allowed to postpone interviews for SNAP applicants who are eligible on an expedited timeline and offers the flexibility to skip the interview entirely if DHS has all the information necessary to make an eligibility decision.

You may have another person act as an authorized representative by applying and being interviewed on your behalf by designating an authorized representative in writing.

To receive SNAP benefits, you must apply in the State in which you currently live. Learn more about your rights and responsibilities here.

Transitional Aid To Families With Dependent Children

What is TAFDC?

TAFDC provides cash assistance to families who have at least one dependent child under the age of 18 or 19. TAFDC is also open to pregnant women who are in the last 120 days of their pregnancy with their first child. In addition to providing cash assistance, TAFDC participants can also receive help with child care, transportation, and referrals for other social services, like mental health or substance abuse programs.

In most cases, adult TAFDC recipients must participant in work-related programs to receive TAFDC benefits. DTA provides many work-related programs, such as job skills training, help with job searches, and job placements for TAFDC recipients. There are also educational opportunities such as GED and adult literacy programs.

Who can apply for TAFDC?

Women and families must live in Massachusetts and meet certain income and asset requirements to be eligible for TAFDC. The program is open to US citizens and legal immigrants. If a family is eligible, there is a limit on how long they can receive TAFDC benefits. Families can receive TAFDC benefits for 24 months in a 60-month period, or up to two years in a five-year timeframe.

How do I apply for TAFDC?

For more information or to apply for TAFDC, families should contact their local DTA office to set up an appointment or call the DTA at 1-877-382-2363.

Can I Use My Massachusetts Ebt Card In Other Counties And Other States

Your Massachusetts EBT card will work at any store or ATM that accepts EBT cards in the United States, as well as the District of Columbia, the U.S. Virgin Islands, and Guam.

Additionally, there are no rules against using your EBT card outside of your state of residence.

However, you are required to report any address change to your local county public assistance office.

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Department Of Transitional Assistance

The Department of Transitional Assistance offers programs for individuals and families to help them meet their basic needs. DTA offers cash-assistance programs, food and nutrition programs, and programs to help individuals train and apply for jobs. DTA also offers other kinds of support for those participating in their programs, including child care, transportation, and referrals to other services.

DTA has three programs that provide help to children and families: the Supplemental Nutrition Assistance Program , Transitional Aid to Families with Dependent Children , and Emergency Aid to the Elderly, Disabled, and Children .

Snap Schedule: Massachusetts Food Stamp Payments For August 2022

When Do SNAP Benefits (Food Stamps) Come in Each Month?

The Supplemental Nutrition Assistance Program, or SNAP, is run by the Department of Transitional Assistance in Massachusetts. SNAP helps low-income households expand their food budget by sending out monthly benefits through the Massachusetts EBT card.

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Massachusetts EBT cards work just like a credit or debit card, which can be swiped at card reader terminals at authorized locations with the Quest logo on the door or the window of the store. You can buy any food item, excluding prepared meals sold hot and ready to eat.

If a store with the Quest logo does not have a working EBT machine, the Massachusetts DTA says the store clerk will handwrite a voucher for SNAP purchases and call to see if you have enough benefits to purchase the food. Sign and keep the voucher to subtract this amount from your balance. It could take a few days for the amount to be subtracted from your account.

If you use SNAP to buy local produce via the Healthy Incentives Program , $40, $60 or $80 will be put back on your EBT card per month. Massachusetts SNAP can also provide utility discounts, free school meals and discounted admissions to many museums and cultural institutions via EBT Card to Culture.

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Massachusetts Ebt Card Discounts And Savings

Did you know that there are exclusive discounts and freebies available to Massachusetts EBT Cardholders?

Its true! If you are currently receiving food stamp, find out how you can save with your Massachusetts EBT Card.

You can qualify for discounted phone service, internet, free museum admission, and even over 50% off on Amazon Prime! Check out how you can save with your Massachusetts EBT card here.

What Do I Do If I Suspect Someone Has Stolen Benefits From My Ebt Card Account

If your card is lost, stolen or damaged, immediately call the Massachusetts EBT Card Customer Service phone number at 1-800-997-2555.

A replacement card will be mailed to you upon reporting that your card has been lost, stolen or damaged. Replacement cards will be received within 3-5 business days.

You can also contact your county Social Services Agency or your local DTA caseworker.

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Supplemental Nutrition Assistance Program

What is SNAP?

SNAP is a program that helps families with children, the elderly, and people with disabilities pay for the cost of food. SNAP benefits can be used to pay for foods such as breads, cereals, fruits, vegetables, meats, fish, and dairy products. People who participate in SNAP receive an Electronic Benefits Card that they can use like a debit card to pay for food at grocery stores, convenience stores, and farmers markets. Participants can also use their EBT card to buy seeds and plants to grow their own food, such as tomato plants. SNAP benefits cannot be used to pay for alcohol, tobacco products, or anything considered a nonfood item, such as soap, cleaning supplies, and medicines.

SNAP participants between the ages of 16-59 are also automatically enrolled in the SNAP Path to Work program, which helps SNAP participants learn the skills they need to find jobs that pay well. SNAP Path to Work provides education programs and skills training for jobs in fields like construction, banking, and nursing.

Who can apply for SNAP?

Eligibility for SNAP is based on many different factors, including a familys income, expenses, the number of people who live in the home, the age of the family members, and other family characteristics. The DTA has an online screening toolthat families can use to see if they may be eligible for SNAP. Families can also call the DTA at 1-877-382-2363, or Project Bread at 1-800-645-8333.

How do I apply?

DTA Document Processing Center

PO Box 4406

In Addition To The Income Guidelines What Else Changed On October 1 2022

Learn about the Massachusetts Supplemental Nutrition Assistance Program (SNAP)

At the beginning of every federal fiscal year, the United States Department of Agricultures Food and Nutrition Service adjusts maximum Supplemental Nutrition Assistance Program benefits, deductions and income eligibility standards. These adjustments are known as the SNAP Cost of Living Adjustment .

The SNAP COLA is based on changes in the cost of living and takes effect on October 1st of each year. Please read the following to learn about all the changes, some already reflected on this page as well as additional elements of the COLA, that become effective on .

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Works But Privacy Concerns

Update: Recent update not only didnt add anything new or security for log in, but it downgraded the app. It use to work in landscape mode on ipad and now it doesnt, and the layout is bigger and bulkier, it looks like one of those old apps now. I dont understand why anyone would downgrade app features like this. Please fix it and please add security pin for log in as mentioned below.Prev review: I really do love this app, it works great and makes things so much easier, my only concern and its becoming a big one is how unsecure the log in is, it only needs your social and birth year wich in my case my ex husband knows both and he and his girlfriend log on and see all my personal info, letters sent, ect….I really cant believe they dont let you set up a pin or password for this app. There is no way to safegaurd your privacy because the only 2 things you need to log in are things that can not be changed. They need to add a password or pin to make this secure. That is the only thing keeping this from a 5 star review to me. I have not had any of the other issues others have mentioned. Thankyou and please please consider adding a password to the log in! It is very important. Michelle

You Can Still Conduct Business With Dta :

  • For SNAP: Call the DTA Assistance Line 382-2363
  • For TAFDC/EAEDC: Call your case manager’s regular phone number
  • Download and use the DTA Connect Mobile Application
  • Go in person to a DTA office

Apply for SNAP

  • In person at an office
  • phone:Call DTA at 877-382-2363. Press “7” after the introductory message to reach a worker. Say you want to apply by phone
  • through a SNAP Outreach Provider Call:Project Bread 645-8333The Food Bank of Western MA 247-9738The Greater Boston Food Bank 427-5200, orOther MA SNAP outreach partners: Mass.gov/snap-outreach.

Apply for TAFDC or EAEDC cash assistance

To get an EBT Card

  • Go to a DTA office
  • Use DTA Connect or DTAConnect.com
  • Follow the prompts for reporting a lost/stolen EBT card on the DTA Assistance Line at 1 877 382 2363 ,
  • Speak with a DTA worker to request one by calling the DTA Assistance Line, or cash case manager if getting TAFDC/EAEDC, or

Follow DTA on Twitter @DTA_ListensFor more information visiit Mass.gov/DTA

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To Speak With A Dta Snap Worker

Call Monday through Friday from 8:15AM to 4:45PM and follow the prompts to reach a case manager. The worker will ask for your name, your DTA Agency ID or your SSN. This helps the worker confirm who you are and look up your case. Be sure to ask the worker for their name and write it down. If you are not satisfied with the call, you can ask for the workers Supervisor or local office Manager.

If you are calling because you need to do an interview for an application or recertification, the DTA worker should do an interview on the spot and not tell you to call back later.

If there are long waits on the phone, sometimes DTA allows a option, meaning a DTA worker will call you back. Be sure to leave a phone number where DTA can reach you in the next 24-48 hours.

If you have an urgent issue and do not have a call back option, you can go in person to a DTA office or call the DTA Ombuds, see How can the DTA Ombuds Office help?.

Emergency Aid To The Elderly Disabled And Children

Income Guidelines For Snap Massachusetts

What is EAEDC?

EAEDC is a program that primarily provides emergency cash assistance to older adults, people living with disabilities, and those who are caring for someone with a serious disability in their home. However, EAEDC also provides cash assistance to individuals who are caring for a child in their home who is not related to them. Applicants must meet certain income and asset requirements, and both US citizens and legal immigrants can apply. Individuals caring for unrelated children must get legal guardianship or custody of the child within six months of received EAEDC.

How do I apply for EAEDC?

To apply or for more information, families can contact their local DTA office to set up an appointment or call the DTA at 1-877-382-2363.

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Boston Snap Participants Urged To Create New Pins

The Massachusetts Department of Transitional Assistance is removing the PINs from SNAP EBT cards of roughly 120,000 participants across the state.

The DTA is removing the PINs from SNAP EBT cards of roughly 120,000 SNAP participants across Massachusetts next week beginning on , to prevent continued theft of SNAP funds. The PINs are being removed for SNAP participants assigned to the Nubian Square, Quincy, and Brockton DTA offices.

Since thousands of Boston SNAP participants will be impacted, we are recommending all Boston SNAP participants create a new PIN by , to continue to be able to use their SNAP benefits. If you are a SNAP participant and you dont add a new pin on your EBT card by August 22, you may not be able to use your EBT card for SNAP or cash until you do.

How to get help with a new PIN:

Call the EBT customer service number: . For more info on how to re-PIN, including step by step instructions in multiple languages, visit the state’s website. Please note: You should not use the same PIN as before, in case it was stolen.

How to report skimming:

To report skimming, contact the staff who handle fraud at DTA by calling . You can also call the Assistance Line or SAO, or the case manager for TAFDC/EAEDC cases. Visit the state’s website to get more information on protecting your EBT card from skimming.

About The Taunton Department Of Transitional Assistance Food Stamp Office

The Taunton Department of Transitional Assistance Food Stamp Office, located in Taunton, MA, administers the federal Supplemental Nutrition Assistance Program for Taunton residents. Often called “food stamps,” SNAP benefits provide nutrition assistance for income-eligible households. The U.S. Department of Agriculture oversees the SNAP program, and SNAP Offices distribute benefits to Taunton residents. The program reduces food insecurity and poverty by providing supplemental nutrition assistance for low-income households.

You may contact Food Stamp Offices for questions about:

  • Taunton food stamp eligibility
  • Applying for food stamps and SNAP food benefit
  • Calculating SNAP benefits

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How To Contact Dta

Learn all of the ways you can connect with the Department of Transitional Assistance , including to apply for benefits, submit documents, request an EBT card or benefit verification letter, speak with specialized units for help with domestic violence, employment and training and disability access, or to reach the division of hearings, program integrity, or the recoveries unit.

List Of Stores That Take Ebt Online For Delivery

Learn about the Massachusetts Supplemental Nutrition Assistance Program (SNAP) (Arabic Captions)

As you may be aware, the United States Department of Agriculture has started a pilot program to allow select grocery stores to start accepting EBT cards online for grocery shopping, including delivery to your doorstep.

The grocery stores listed below have been approved for the pilot that will offer the ability for EBT cardholders to buy food online for delivery.

  • Wal-Mart Stores, Inc.
  • Wrights Markets, Inc

For more information about how you can use your EBT Card to shop online for delivery, .

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How Do I Buy Food And Items With My Ebt Card

Heres how to use your EBT Card to purchase food items:

  • Look for the Quest® mark on the door or the window of the store.
  • At check-out, swipe your EBT card.
  • Enter your secret PIN on the number pad, then press Enter.
  • Tell the cashier how much money to enter or enter the purchase amount yourself.
  • Remember, you can only buy eligible food items with your SNAP benefits.
  • Check your receipt to make sure that the amount on the EBT receipt is the same as your grocery receipt.
  • Agency: Department Of Transitional Assistance

    The Department of Transitional Assistance assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long-term economic self-sufficiency. The DTA ensures that the emergency and transitional needs of individuals and families are met through a combination of federal- and state-funded programs.The DTA administers the Supplemental Nutrition Assistance Program , formerly the Food Stamps Program. Transitional Aid to Families with Dependent Children provides cash assistance to families with children and pregnant women in the last 120 days of pregnancy, with little to no assets or income. The DTA also provides cash assistance to low-income families under the Temporary Aid to Needy Families Program. Emergency Aid to the Elderly, Disabled and Children provides cash assistance to those in need to stabilize their lives. Recipients must meet certain eligibility criteria.

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    Services At Dta Nubian Square Transitional Assistance Office

    DTAs local office lobby is open for services, including new self-service options. You can use our phones, copiers, or kiosks to apply for benefits or manage your case. DTA staff and interpreters are available to assist you.

    If you need an EBT card, you can request one be sent to you via mail on the DTA Connect mobile app, DTAConnect.com or using the automated prompts on the DTA Assistance Line . Most cards are delivered within 3-5 days. You can also visit one of our local offices to receive an EBT card if you need one more quickly. If you cannot visit an office, talk to our staff about other options. While waiting for your card, you can use your EBT card number to shop for groceries online. If you need this number, call DTA.

    You can apply for SNAP, TAFDC and EAEDC online at DTAConnect.com or over the phone on the DTA Assistance Line at 382-2363 . Learn all you can do to manage your case 24/7 without visiting a DTA office at Mass.gov/ContactDTA.

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